Important update!
We've taken your feedback to heart and have made the tough decision to adjust our Delivery and Returns terms and conditions to better serve you. Here's what's changing:
Delivery Fees:
Our delivery fees remain unchanged, but we’re saying goodbye to our free delivery offer on orders over £59. This change aims to simplify the process and resolve the confusion and unhappiness caused by partial returns.
Simpler Returns:
If you keep at least one item from your order, you’ll still enjoy free returns. Otherwise, a fee of £3 will apply. Remember, if you return your entire order, you’ll get a full refund, including the initial postage costs.
Everything Else Remains Unchanged: For more details, please refer to our Delivery and Returns pages for more details.
We hope these adjustments will streamline your shopping experience and make the returns process smoother.
Thank you for your understanding and continued support!